I was seen at Beanhill dental practice for 2 filings, initial procedure went fine. One week afterwards however i have a gum infection and i'm in severe agony, can't get an emergency appointment, have been trying for several days, off work not eating or sleeping.
No other emergency dentist will see because its treatment i only just received from Beanhill and they are liable. Dental nurse and dentist at out of hours said that Beanhill are failing in their duty of care to me and i can sue for medical negligence.
Avoid this dentist at all cost if you care about yourself or your family member's, they are dangerous and should be shut down.
If there was an option for 0 star, that’s what I would give the practice. I was supposed to get teeth extracted for my braces. I was referred and had all the paper work. They scanned it in one week and said they’ll try to get me booked in the same week as they had several spaces. They didn’t get back to me the whole week. The staff were rude and smug. They lacked knowledge and didn’t provide me with the correct information. I called in to get an appointment for today, thinking I was getting my teeth extracted. She looked at my teeth for a couple of seconds. And said she couldn’t do them today. And maybe in 2 weeks’ time they asked the other dentist if he could, he refused. The counter lady threatened me to pay the 21.60 otherwise I’d get a fine. But the dentist didn’t even give me an examination, diagnosis and advice and I was dumb enough not to realise. I wasted my money! And time! I’m furious at the poor service provided. when I was young they gave me a silver filling without asking whether I wanted a white composite. It’s a joke. By far has the worst service and dentists. The hygienist doesn’t clean your teeth properly. If you want good service definitely to go private, the hub dental is amazing and definitely worth the money. Just because its located in a bad area doesn’t mean they should provide bad service. No apology could compensate what I’ve been through today. Now I’m getting them extracted privately.
Daughter's first time going age 4 made her feel great after with a princess sticker... Also my appointment was on time and had a plan all set out... Got next appointment within a week of each... Great service
receptionists are rude and useless , no notification of practice being closed due to 'electrical issues' - on top of that they added an extra weeks wait - great service for someone in agony.
Wlodek, the doctor is a great and knowledgeable person and I'd rate him 5 stars.
Staff are friendly and make you fell very relaxed especially the reception staff. Having had intensive work done my dentist was always happy to see me at short notice to speak about any concerns I had after the treatment. After years of going to another dentist who I was always reluctant to go to due to the attitude of the staff and dentists themselves, after attending this one my faith was restored and I felt that they wanted the best for me and continue to do so. Excellent !!!!